Offering customers a discount

In Online Store you can offer an exclusive discount to your customer. It will be calculated for each order made by this customer.

If you want to create a one-time discount, you can create a discount voucher and pass it to the selected customer – learn more.

Go to Customers > mark the customers you want to offer a discount.

From the drop-down menu at the bottom, select ‘New discount‘ and enter the percentage of discount you want to offer.

Click on Save. Once the customer has entered an email during the process of finalising the order, the discount will automatically be activated.


A permanent discount given to the customer can be combined with promotions set up in the store, but it cannot be combined with discount vouchers.

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